Shipping policy
Shipping Policy
Last updated: [2026/03/12]
Thank you for shopping at TechNest. This Shipping Policy explains how we process and deliver orders purchased through our online store.
1. Order Processing Time
All orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
Orders placed on weekends or public holidays will be processed on the next business day.
During busy periods such as promotions, holidays, or high-volume sales, processing times may be slightly longer.
2. Shipping Locations
We currently ship to:
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United Kingdom
If international shipping becomes available, this policy will be updated accordingly.
3. Delivery Times
Estimated delivery times after dispatch:
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Standard UK Delivery: 2–5 business days
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Express Delivery (if available): 1–2 business days
Delivery times are estimates and may vary depending on the courier, location, and external factors such as weather, carrier delays, or public holidays.
4. Shipping Costs
Shipping costs are calculated at checkout based on the delivery option selected.
We may occasionally offer free shipping promotions or free delivery on orders above a certain value.
5. Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking information (if available).
Tracking information allows you to monitor your delivery through the courier’s website.
6. Incorrect Shipping Address
Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is provided and the order has already been dispatched, we may not be able to change the address. Additional shipping fees may apply if the parcel must be re-shipped.
7. Lost, Delayed, or Damaged Parcels
If your order is significantly delayed, lost, or arrives damaged, please contact us as soon as possible.
We will investigate the issue with the shipping carrier and work with you to resolve the situation, which may include:
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sending a replacement item
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issuing a refund where appropriate.
8. Delivery Responsibility
The risk for the goods remains with us until the order has been delivered to you or a person nominated by you at the delivery address.
9. Contact Information
If you have questions about your delivery or shipping status, please contact us:
Email: info@technest-global.co.uk
Company: TechNest Global LTD